Help center
How can we help?
Step-by-step guides for creating QR codes, configuring scan rules, managing domains and brands, reading analytics, and billing your organisation. Use the search box in the sidebar to find a topic or browse by category.
Getting started
-
Getting started with QR Hero
Create your first organisation, pick a plan, and publish a trackable QR code in minutes.
QR code types
-
Dynamic link (redirect) QR codes
Re-pointable short links behind a QR code — the flagship QR Hero product type.
-
Event QR codes
Share calendar events that add to Google Calendar, Apple Calendar, or Outlook.
-
Hyper dynamic QR codes
Mass-personalised codes with per-instance destinations and bulk import/export.
-
Link page QR codes
Mobile landing pages with buttons linking to multiple destinations.
-
Location QR codes
Open maps apps with your address or coordinates pre-filled.
-
Menu microsite QR codes
Digital menus with categories, items, prices, and dietary tags.
-
PDF QR codes
Serve brochures, manuals, and menus as downloadable or inline PDFs.
-
Product catalog QR codes
Shoppable product pages synced from Shopify, WooCommerce, or CSV/JSON feeds.
-
Social shortcut QR codes
Deep-link to Instagram, TikTok, LinkedIn, and other social profiles.
-
Virtual window QR codes
Pair in-store displays with remote content and competitive benchmarking.
-
Wi-Fi QR codes
Let guests join your network without typing SSID and password.
-
vCard QR codes
Share contact details that save directly to a phone's address book.
Scan rules & routing
-
Scan rules & routing
Route scans by country, language, device, schedule, and compound rule groups.
Domains
-
Custom domains & DNS
Serve short links on your own domain instead of the shared qr.qrhero.link host.
Brands, stores & design
-
Brands, stores & design policy
Manage brand kits, physical stores, and organisation-wide design approval rules.
-
Image bank & system icons
Upload logos and artwork, reuse system icons, and stay within plan limits.
Analytics & tracking
-
Analytics dashboard
Read scan totals, uniques, time series, and breakdowns by country and device.
-
Tracking groups
Group codes for campaign-level analytics rollups and consistent UTM tagging.
Billing & plans
-
Billing, plans & wallet
Understand plans, prepaid wallet credits, overage modes, invoices, and coupons.
Team & roles
-
Team members & roles
Invite teammates, assign tenant-scoped roles, and protect owner invariants.
Workflows
-
Bulk import QR codes
Import hundreds of codes or hyper-dynamic instances from CSV templates.
API & integrations
-
API & MCP integrations
Automate QR Hero with the REST API and Model Context Protocol tools.
-
Figma and Canva plugins
Put dynamic, trackable QR codes straight into a design without leaving Figma.
Privacy & compliance
-
GDPR & privacy settings
Configure retention, fingerprinting, exports, and regional compliance toggles.